CWT turbocharges its business intelligence and reporting solution with new AI-powered features
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CWT has added new synthetic intelligence (AI)-enabled capabilities, powered by ThoughtSpot, to its Analytics enterprise intelligence and reporting resolution, making it simpler and faster to go looking, visualize, and analyze journey information and make insightful choices.
Customers can now enter search queries in pure language, as an alternative of keyword-based phrases. For instance:
- “What had been the typical CO2 emissions for worldwide flights taken by vacationers in Germany final 12 months?”
- “How has the web adoption charge in India modified from 2022-2024? Use a bar chart.”
- “Present me a listing of vacationers who’re presently in Minneapolis, Minnesota, USA.”
Analytics can interpret these requests, uncover insights in close to real-time from reserving information, and current clear, easy-to-digest solutions. Customers may even customise the search outcomes by asking it to visualise the info in a specific format comparable to a desk, graph or chart.
Along with surfacing related search outcomes, Analytics can shortly analyze user-created Liveboards1 to offer a abstract of any anticipated and sudden modifications within the information – for instance, a drop in on-line adoption charges or a rise in carbon emissions. The AI-generated abstract consists of potential causes of the change and the general impression on KPIs, so the person can take swift motion.
Customers may also present on the spot suggestions on search outcomes, which trains the AI mannequin to raised perceive their intent and supply extra correct and personalised responses with every use.
“Integrating these enhanced AI capabilities into our Analytics reporting resolution revolutionizes how our clients work together with their journey information,” stated Erica Antony, CWT’s Chief Product Officer. “By enabling pure language queries, we simplify the method of uncovering vital insights, permitting companies to make knowledgeable choices swiftly and confidently. This enhancement underscores our dedication to leveraging cutting-edge know-how to drive worth for our purchasers.”
CWT has been deploying superior AI capabilities throughout its suite of services and products to create a greater person expertise for its clients. This consists of current upgrades to its messaging assist channel and airfare optimization service.
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